Disclaimer about purchasing agent
All products available for shopping agent service displayed on Koopbuy are products retrieved from third-party shopping platforms, the products are not directly sold by Koopbuy.
Thus, in case of any infringement issue involved by the aforesaid products, all liabilities incurred shall be borne by the corresponding sellers on the third-party platform while Koobbuy will not undertake any relevant, collateral or joint liability.
| Classification | Specification | ||||||||||||||||||||
| 1. Sensitive goods: | Contains sensitive items such as essential oils, care solutions, lubricants, batteries, glues, etc. In order to ensure your normal delivery, we will remove them for you. | ||||||||||||||||||||
| 2.Customs policy: | Products containing brands, large amounts of liquids/powders, electrically charged goods, food/medicines, etc. may be restricted by customs policies and pose certain shipping risks. This site is not responsible for customs clearance and related legal liability if there are consequences due to the above risks | ||||||||||||||||||||
| 3. Unable to professionally inspect the goods: | If you purchase electrical appliances, brand products, tickets, cards, models, etc., we will not be able to conduct professional inspections (quality, authenticity, completeness, etc.) for the products you ordered; the quality inspector can only inspect them during acceptance Whether the appearance of the product is intact and whether the accessories are complete, but it is impossible to turn on the product to check whether there are quality problems. | ||||||||||||||||||||
| 4. Easily damaged items: | Contains ceramic/glass products, irregular-shaped products (wiper blades, car fenders, etc.). The products are tossed many times during transportation, which may cause the products to be worn or broken. Please purchase with caution. We guarantee the integrity of the product before shipment. However, if the product is damaged during delivery and is determined to be fragile by the logistics, you will be responsible for the resulting loss. | ||||||||||||||||||||
| 5. Customized products: | If the order you submit is a customized product, it is recommended that you negotiate with the merchant. Order this item according to your ideas and creativity. After successful negotiation with the merchant, you will be required to provide the Wangwang, contact information or password to contact the merchant. We are unable to conduct professional inspections for this type of product, and you will be responsible for any resulting losses. | ||||||||||||||||||||
| 6. Deposit form: | Due to the regulations of Taobao sellers, the deposit cannot be canceled after the auction. At the same time, you need to follow the information released by the seller to make up the balance, and the goods can be shipped after making up the payment. If the balance is not paid by the due date, the deposit will not be refunded. | ||||||||||||||||||||
| 7. The seller has low reputation: | It is recommended that you choose a store with a store reputation of more than three hearts and pay a Taobao deposit to purchase goods. Stores with low merchant reputation and that have not paid insurance may have disputes such as sellers not delivering goods, false delivery, after-sales, rights protection, etc. The resulting losses must be borne by you. | ||||||||||||||||||||
| 8. “CD” and “figure” products: | Since “CD” and “hand-made” products have high collection value, in order not to affect the user’s collection, the inspection standard for such products is to inspect the goods without opening the plastic bag, and can only inspect whether the appearance is damaged and whether the interior is damaged. The details of the package cannot be verified specifically, and the resulting risks must be borne by you. | ||||||||||||||||||||
| If the order you submit involves the above risks, we will regard you as having read and accepted the above terms. Please be sure to read them carefully. koopbuy reserves all rights of interpretation! | |||||||||||||||||||||
Disclaimer about international logistics
1. No compensation will be provided for package lost due to force majeure such as war or natural disasters.
2. If the items sent violate the prohibition or restriction regulations, no compensation will be paid if they are confiscated by the competent authority or dealt with in accordance with relevant laws and regulations;
3. If the package is intact and has no trace of disassembly when delivered, and the weight has not been reduced, but the internal parts are missing or damaged, no compensation will be provided;
4. If the package track shows that it has not been properly delivered, and the logistics provider’s inquiry confirms that the package has been confiscated by customs, the logistics provider’s inquiry will prevail and no compensation will be paid;
5. No compensation will be given if the package is lost or the contents are short due to the customer’s responsibility or the items being sent;
6. No compensation will be given if the customer fails to inquire or make a claim for compensation from the date of handing in the package to the expiration of the inquiry period;
7. No compensation will be given if international package is detained, confiscated or destroyed by the country of destination in accordance with its domestic laws.
The final interpretation right of the above content belongs to koopbuy platform, thank you for your understanding.