Dear Koopbuy User,

Due to the statutory public holiday for International Workers’ Day, the Koopbuy warehouse will be closed for 4 days from Thursday, April 30 to Sunday, May 3.

The warehouse will resume operations on Monday, May 4 (Beijing Time, UTC+8).

During the holiday period, the warehouse will not be able to process parcels, so we may not be able to reply to your messages in a timely manner.

We sincerely apologize for any inconvenience this may cause you!

For parcels that have already been shipped, you can track them at the following website:
https://koopbuy.com/track/

If you have any urgent issues, please contact Markham via WhatsApp: +8615767506642

Best regards,
Koopbuy Team
April 24, 2026