1、What is forwarding service？

Koopbuy provides a forwarding service, different with shopping agent service, you can buy the items from the sellers by yourself, and make sure the sellers delivered items to Koopbuy’s warehouse, finally, Koopbuy will help you with quality inspection and international shipping issues.

Please join Koopbuy’s discord space, start your happy shopping journey.

As you know, Koopbuy also provides a purchasing agent service too, you submit the purchasing order, Koopbuy will buy the items from the sellers for you, waiting for the sellers delivered items to Koopbuy’s warehouse, finally, Koopbuy will send the items to your country by global shipping. For more purchasing agent service informations, you can see the article：Shopping Agent Service

2、How to use the forwarding service？

Step1：Copy Koopbuy’s warehouse address

You must add koopbuy’s warehouse address in your order before you pay for the items, make sure the sellers delivered items to Koopbuy’s warehouse. Here is our address：

收件人：(your name)c/o Mark

手机号码：18588863686

地址：广东省广州市 白云区嘉禾街道 望岗西岭路14巷1号

If you don’t know how to shop by yourself, we had provided another article for you：How to shop on Taobao

Step2：Submit your product link and tracking number

After you buy the items from the sellers, you must send your product link and tracking number to Koopbuy by WhatsApp or Discord.

You may have the question：how to find the tracking number？Don’t worry, ask your seller, or check it by yourself. 

For example, if you shop on Taobao website, you can find the tracking numbers in order center. 

Firstly, find the portal about “my Taobao”, and then click the purchased goods.

Secondly, check your order list, you can find the order number and the logistics information.

Finally, click the button”check the logistics”, you can find the tracking number and copy it.

If you shop on Taobao App, you can also find the tracking numbers in order center. 

Firstly, find the button about “my Taobao”, and then click in my order.

Secondly, check your order list, you can find the text button：check the logistics，click it.

Finally, you can see the tracking number and copy it.

STEP 3 Koopbuy inspection and storage

Once the item has arrived to our warehouse, a series of quality inspection will be carried out and the photos will be taken for you to view them. We will contact you immediately if there are any problems.

STEP 4 Koopbuy packing and forwarding

Koopbuy will submit different orders into one parcel, help you to save the global shipping fee. We’ll let you know the weight of the package, and tell you about the the international freight.

STEP 5 Pay the international freight

You have to pay the international freight first, here is koopbuy’s PayPal payment information:

Receipt account: cenwanjin@163.com

Mobile number: +86 185 8886 3686

Please note that you must choose (family and friend) transfer when paying with PayPal, otherwise we will not be able to help you order, thank you!

STEP 6 Waiting for your package to arrive

We will send you the tracking number after send out for delivery, so that you can track your package ,be patient and waiting for your package to arrive.