Dear Koopbuy User,
We have been notified by our logistics partners that due to adjustments in shipping costs, the freight rates for the following Koopbuy shipping routes will be increased: Europe DHL Line Europe DPD Line UK RM Line HK-FEDEX US-FEDEX Canada Line At Koopbuy, we always prioritize our users’ experience and interests. After careful consideration, we will adjust the shipping rates for the above six routes effective October 30, 2025, at 09:00 (Beijing Time). If your parcel is submitted for shipment before this time, the current shipping rates will remain unchanged. Thank you for your understanding and support! @everyone The Koopbuy Team October 27, 2025

Dear Koopbuy User,

We have been notified by our logistics partners that due to adjustments in shipping costs, the freight rates for the following Koopbuy shipping routes will be increased:

• Europe DHL Line
• Europe DPD Line
• UK RM Line
• HK-FEDEX
• US-FEDEX
• Canada Line

At Koopbuy, we always prioritize our users’ experience and interests. After careful consideration, we will adjust the shipping rates for the above six routes effective October 20, 2025, at 09:00 (Beijing Time). If your parcel is submitted for shipment before this time, the current shipping rates will remain unchanged.

Thank you for your understanding and support!

The Koopbuy Team
October 16, 2025

Dear Koopbuy Canada Users,

According to the latest information from our logistics partners in Canada, Canada Post commenced a strike effective September 26, 2025. This strike is expected to significantly impact mail and parcel processing services. We sincerely apologize for any inconvenience this may cause. To minimize potential delays and ensure an optimal logistics experience, Koopbuy is implementing the following adjustments to our delivery services within Canada:

1. Canada Line
   The Canada Line service currently relies entirely on Canada Post for final delivery. The strike may result in a backlog of packages, undeliverable in-transit packages, or returns to overseas warehouses of other carriers. Although services will resume post-strike, delivery times cannot be guaranteed due to the anticipated backlog. Therefore, we advise caution when selecting the Canada Line (canada-post) during this period.
2. Canada Line-F
   The majority of our logistics partners for this line have now fully transitioned to commercial delivery via Purolator, covering approximately 98%-99% of postal code areas in Canada. During the strike, this service offers significantly better stability and delivery times compared to postal services.

Koopbuy Team
October 8, 2025