Weidian not sending verification code, weidian verification code not working. Can’t login weidian, weidian not works. Most people get in trouble on Weidian shopping since they can’t receive SMS code. Don’t worry about it, try to receive the voice verification code, or contract with customer service of Weidian official.

Please join shopping agent Koopbuy’s discord space, we will help you shop on weidian.

1.Weidian not sending verification code？

Some friends could not receive verification code while they try to register or login Weidian, this problem cause by Weidian’s SMS system is unstable to send the code to the foreign mobile phone number. 

This situation is difficult to solve unless the Weidian officials optimize their SMS system, but you can try to receive the voice verification code first. If it doesn’t work, you can also contract with customer service of Weidian official.

Here is a recommended process for resolving the problem↓

2.How to receive the voice verification code？

Open Weidian login website http://i.weidian.com,make sure you had visited the right link. 

First of all, click the”login 登录”button, ready to login.

Secondly, select the country to which your phone number belongs, then enter your working cell phone number.

Thirdly, click the text button”Can’t receive verification code 收不到验证码” text button, then Weidian tell you, the verification code will be given to you in the form of a phone call. just click the confirm button and wait for a phone call.

Finally, waiting for the voice verification code and fill in the blanks. Click the button”Login”, wait a few seconds to successfully login.

3.How to contract with customer service of Weidian？

If the voice verification code doesn’t work, you can also contract with customer service of Weidian official. There are two ways to contact customer service, by phone or online. 

The phone number of Weidian official is: +(86)4000862867. There is a possibility that you will not be able to get through, or you will have to pay high charges for international calls.

It is suggested that you choose the online feedback method, what you need to do is downing a Weidian App first.

Step1: Download Weidian App

You need to download the Weidian App from an App market, such as Appstore, just type in weidian to find it and download.

Step2: Find the online feedback portal

First of all, open Weidian App and click the botton”Me 我的”, and then find the “login点击登录”button, click it!

Secondly, find the text button”get trouble in login 登录遇到问题”,click it too.

Thirdly,chose”not sending verification code 收不到验证码”options, click it, unquestionable.

Finally,when you open a new page, scroll to the bottom of the page, congratulations, you had find the online feedback portal!在线反馈

Step3: Submit feedback

Fill in the form with your feedback, here is the suggestion template↓: 

My registered mobile phone number is XXX. I can’t receive the verification code. Please help me solve this problem. Thank you!

Step4: View historical feedback

After you submit feedback, you can view historical feedback in the same page, verify that the issue is answered and resolved.

4.Other FAQ of Weidian

1.Weidian not works？

If all of above doesn’t work, the best way is find a local shopping agent, send the weidian link to Koopbuy-weidian shopping agent, then Koopbuy solve the rest of everything.

Please join Koopbuy’s discord space, start your happy shopping journey.

For more shopping agent service informations, you can see the article：Shopping Agent Service

If you had logined weidian successfully and shoped yourself, koopbuy can also help you quality check the items and send to your country by forward service, For more service details, please see other articles: Forwarding Service

2.What is weidian？

Weidian is dependent on Wechat private domain shopping store, the sellers mainly sells shoes, clothes, hats and bags, etc., usually the price is relatively low, but Weidian get lots of replicas, need to pay attention to distinguish.

3.How to shop with weidian？

Firstly, get Weidian link by your friends, Reddit or shopping agent.

Secondary, register a Weidian account and login.

Thirdly, choose what you want with color and size.

Finally, submit your order to shopping agent.

For more details, you can see this article：How to shop on Weidian

4.How to login Weidian？

Get a cell phone number and login in, for more details, you can see this article：How to login Weidian?

5.Koopbuy Weidian agent is reliable?

If you’re looking for a reliable and safe shopping agent to purchase products from Weidian, Koopbuy is an excellent option. Koopbuy is a trusted platform that offers a wide range of products from reputable Chinese manufacturers. The platform has a rigorous quality control process in place to ensure that all products meet international safety standards.

In addition to providing high-quality products, Koopbuy also offers fast and efficient shipping services to ensure that your products arrive safely and on time. The platform’s customer service team is available 24/7 to answer any questions or concerns you may have, making the shopping experience as smooth and hassle-free as possible.

Please join Koopbuy’s discord space, start your happy shopping journey.

As we know, safe items are made in China. Recently, the explosion of communication equipment in Lebanon has caused customers in the Middle East to worry about the safety of equipment and require all items and there parts purchased by the Chinese mainland.

1.The safety of equipment

The explosion of communications equipment in Lebanon was a tragic event that caused widespread damage and loss of life. While the exact cause of the explosion is still under investigation, it’s important to note that the safety of equipment, ordinary people should not fall prey to terrorists.

So, where can we buy safe items? The answer is Chinese mainland.

2.Safe items are made in China

China is known for its robust manufacturing capabilities and commitment to quality control. The country has implemented a wide range of safety standards and regulations to ensure that products made in China are safe and reliable. From the raw materials used in production to the final inspection process, Chinese manufacturers adhere to strict guidelines to ensure that their products meet international safety standards.

Moreover, China pursues peace and stability, and the government has made significant efforts to improve safety regulations and inspections to prevent accidents like the one in Lebanon from happening again. The country’s manufacturing sector is constantly evolving and improving, and manufacturers are constantly investing in new technologies and processes to ensure the safety and quality of their products.

3.Safe and Fast Shopping Agent in Koopbuy

If you’re looking for a reliable and safe shopping agent to purchase products from China, Koopbuy is an excellent option. Koopbuy is a trusted platform that offers a wide range of products from reputable Chinese manufacturers. The platform has a rigorous quality control process in place to ensure that all products meet international safety standards.

In addition to providing high-quality products, Koopbuy also offers fast and efficient shipping services to ensure that your products arrive safely and on time. The platform’s customer service team is available 24/7 to answer any questions or concerns you may have, making the shopping experience as smooth and hassle-free as possible.

For more purchasing agent service informations, you can see the article：Shopping Agent Service

1.Why we shop on Weidian？

How to login Weidian, reading this article is enough. As we know, Weidian is a private e-commerce store which provide the shoes and clothes. We shop on Weidian because the items are good and the price is cheaper than the other website, but Weidian get lots of replicas, need to pay attention to distinguish. 

2.How to log in Weidian？

2.1Step one: get weidian link

As we know, Weidian is a private e-commerce store, it’s borned in Wechat, so all you need is a link and you can start shopping on it. You can get the link from your friends or Koopbuy(weidian shopping agent), join Koopbuy’s discord space, we will provide QC and share the shopping link.

2.2Step two: login by WeChat

If you open the link in Wechat, the page will prompt you to authorize Wechat login, click use more button first, than choose your Wechat user, finally click the follow button, that’s all.

2.3Step three: sign up by phone number

If you open the link in browser, you can sign up by your phone number. Find the text button”登录login”, click it, then click the “Sign Up注册” button on the newly opened page, prepare to register a Weidian account.

First of all, select the country to which your phone number belongs, then enter your working cell phone number.

Secondly, click Next and confirm your mobile number.

Thirdly, click the text button”Get Code获取验证码”, waiting for the verification code and fill in the blanks.

Fourthly, set a 6-16 digit login password, don’t forget it.

Finally, click the button”sign up注册”, wait a few seconds to successfully register a Weidian account.

2.4Step four: login by phone number

After you register a Weidian account, you can login in now. Find the text button”login登录”, click it, then click the “login登录” button on the newly opened page, prepare to login.

First of all, select login method”Account password login 账号密码登录”.

Secondly, select the country to which your phone number belongs, then enter your working cell phone number.

Thirdly, fill in your phone number what you register just now.

Fourthly, fill in your password.

Finally, click the button”login登录”, wait a few seconds to successfully login Weidian.

3.Weidian not sending verification code

Weidian not sending verification code, weidian verification code not working, how to buy from weidian, how to shop on weidian.

Most people complainde about the difficulty of registering or logging into the Weidian on Reddit because they can’t receive registration messages. More details, you can see this article:Weidian not sending verification code

This situation is difficult to solve unless the Weidian officials optimize their login system, so the best way is find a local shopping agent, send the link to Koopbuy-Weidian shopping agent, then Koopbuy solve the rest of everything.

For more purchasing agent service informations, you can see the article：Shopping Agent Service

1.What is Weidian？

How to shop on Weidian? Weidian is dependent on Wechat private domain shopping store, but they also privide the App, the sellers mainly sells shoes, clothes, hats and bags, etc., usually the price is relatively low, but Weidian get lots of replicas, need to pay attention to distinguish.

2.How to login Weidian?

You can login Weidian by working phone number or wechat, it’s easy to login. How to login Weidian or register a Weidian account, just read this article: How to login Weidian?

3.Weidian is hard to login

“Can’t login Weidian. I can’t make an Weidian account. Weidian not works. Weidian not sending verification code. Weidian verification code not working. How to buy from weidian?”

Most people complainde about the difficulty of registering or logging into the Weidian on Reddit because they can’t receive registration messages. More details, you can see this article:Weidian not sending verification code

This situation is difficult to solve unless the Weidian officials optimize their login system, so the best way is find a local shopping agent, send the link to Koopbuy-Weidian shopping agent, then Koopbuy solve the rest of everything.

Please join Koopbuy’s discord space, start your happy shopping journey.

4.How to shop on Weidian?

STEP1：Get Weidian link

As we know, Weidian is a private shopping store, you can only get shopping link from other people, for example, you friends, the stangers from Reddit, the shopping agents.

Find the product you want to buy on Weidian, and copy the product link，click the share button, and copy the link, the product link is important, Koopbuy needs it to provide shopping agent service for you.

STEP2：Choose color and size by add to cart

Remember to choose the color/classification and size what you like, you can choose them by add to cart, not buy now, because Weidian will ask you to log in if you click the buy button. 

However, most friends can not log in to the Weidian unless you have a local Chinese mobile phone number, don’t worry, Koopbuy will solve the problem, just send what you want to Koopbuy.

STEP 3 ：Submit order

Open koopbuy website https://koopbuy.com/, click the homepage, find the “Purchasing Order”，and then submit your order.

STEP 4 ：Contract Koopbuy with discord

Once you submit the order，koopbuy will check it in 48 hours, further organize the purchase order to you. By the way, you can also contact Koopbuy by clicking the discord button below the order number.

If you haven’t joined our discord server yet, this action is important because it ensures that we can reach you. 

After that, Koopbuy will buy the items from the sellers for you, waiting for the sellers delivered items to Koopbuy’s warehouse, finally, Koopbuy will send the items to your country by global shipping. For more purchasing agent service informations, you can see the article：Shopping Agent Service

1.Why is saving on international shipping so important？

Dear friends, sometimes the international shipping fee is more expensive than the items what you shop on Weidian or Taobao, usually, you need to find ways to save on international shipping costs.

Don’t worry, Koopbuy has some tips to help you save on international shipping.

Koopbuy is a trusted shopping agent help you to buy any items from China. Please join Koopbuy’s discord space, start your happy shopping journey.

2.How to save on international shipping？

2.1Remove excess packaging

Most items are over-packaged, resulting in packaging that takes up a lot of volume and weight. For excample, a pair of shoes is usually 1.4 kg in net weight, with the shoebox, it can be calculated 2kg as volume weight, it’s heavier than the net weight. In this case, the real charged weight is 2kg, not 1.4kg, so that obviously more expensive.

If you don’t mind, you can throw away the excess packaging and save even more on international shipping costs.

2.2Buy multiple items at once

Multiple items purchased at a time can be sent in the same delivery box, if the total weight of the full delivery box is not overweight, you only need to pay once of the international shipping fee.

For excample, you can buy a pair of shoes and some clothes at once, Koopbuy will submit different orders into one parcel, help you to save the global shipping fee. If the total weight of the full delivery box is not overweight, you can also continue to add items to it, but only have to pay once.

2.3Pay attention to the tax exemption policies

Pay attention to the tax exemption policies of various countries and regions is necessary, because the total amount of your items exceeds the exemption, you will have to pay additional taxes, that will increase your international shipping costs.

But don’t worry, Koopbuy has professional tax advisors who will take care of it all for you, if the total amount exceeds the tax exemption, we recommend that you split the package according to the tax exemption amount, which is more cost-effective than paying additional taxes.

2.4Choose a reliable shopping agent

When an unreliable shopping agent goes down, Koopbuy is as reliable a choice as ever. Koopbuy is a safe and fast Weidian/Taobao shopping agent, help you to buy anything from China, delivered items to your country. 

Here are the the reasons why Koopbuy is reliable:

（1）Trust through Transparency:

• “At Koopbuy, we pride ourselves on transparent operations. Our clear communication and open policies ensure that every transaction is as smooth as it is secure. You know exactly where your purchases are and when to expect them, giving you peace of mind.”

（2）Efficiency and Speed:

• “Experience the speed and efficiency of Koopbuy. Our streamlined processes and partnerships with leading logistics companies guarantee swift delivery without compromising on quality. Your satisfaction is our priority.”

（3）Customer-Centric Service:

• “We put you at the heart of everything we do. Our dedicated customer service team is always ready to assist, making sure your shopping experience with Koopbuy is not just reliable but also enjoyable.”

（4）Security and Protection:

• “Your safety is paramount at Koopbuy. We implement the latest security measures to protect your data and transactions. Shop with confidence knowing your information is secure.”

（5）Consistent Quality:

• “Consistency is key. Every item you purchase from Koopbuy is quality-checked to ensure it meets our high standards. We stand behind our products and services, delivering the reliability you can count on.”

1、Pay with Alipay or WeChat is necessary

Pay with Alipay or WeChat is necessary, it is not only necessary for online shopping on Taobao or Weidian in China, but also if you have the opportunity to travel in China, offline payment will become very convenient.

Alipay or Wechat Pay are necessary, because Taobao or 1688 can only use Alipay, Weidian can only be paid by Wechat Pay, they belong to different companies’ applications. Although it sounds a bit cumbersome, it is recommended to use them all.

Koopbuy is a trusted shopping agent help you to buy any items from China. Please join Koopbuy’s discord space, start your happy shopping journey.

2、Preparatory work

Working cell phone number: Use to register a Alipay or WeChat account, make sure the phone number can receive SMS verification code.

Credit/Debit card: Add a bank card to Alipay or Wechat, card types include Visa, Mastercard, Discover, Diners Club

National identity document: Used for identity authentication when binding bank cards, like passport.

3、How to pay with Alipay？

Step1: Download Alipay App and register

You need to download the Taobao App from an App market, such as Appstore, type in Alipay to find it and download.

Then, tap “sign up” to register,choose international version.

Step2: Add bank card

Tap “Add now” and follow on-page prompts to complete the process.

Step3: Pay on Taobao or 1688 with Alipay

Shopping on Taobao, at the last time of payment, you can select the payment method, credit card is recommended, but you can use Alipay now.

If you don’t know how to shop on Taobao, you can see this article: How to shop on Taobao

4、How to pay with WeChat？

Step1: Download WeChat App and register

You need to download the WeChat App from an App market, such as Appstore, type in WeChat to find it and download.

Open the WeChat app, and register with your phone number or just sign in if you have already registered.

Step2: Add bank card as shown below

Tap “Me”-“Servives”-“Wallet”-“Add a card” -“Cards”and follow on-page prompts to complete the process.

Step3: Pay on Weidian with WeChat Pay

Shopping on Weidian, at the last time of payment, you can select the WeChat pay now.

1、What is forwarding service？

Koopbuy provides a forwarding service, different with shopping agent service, you can buy the items from the sellers by yourself, and make sure the sellers delivered items to Koopbuy’s warehouse, finally, Koopbuy will help you with quality inspection and international shipping issues.

Please join Koopbuy’s discord space, start your happy shopping journey.

As you know, Koopbuy also provides a purchasing agent service too, you submit the purchasing order, Koopbuy will buy the items from the sellers for you, waiting for the sellers delivered items to Koopbuy’s warehouse, finally, Koopbuy will send the items to your country by global shipping. For more purchasing agent service informations, you can see the article：Shopping Agent Service

2、How to use the forwarding service？

Step1：Copy Koopbuy’s warehouse address

You must add koopbuy’s warehouse address in your order before you pay for the items, make sure the sellers delivered items to Koopbuy’s warehouse. Here is our address：

收件人：(your name)c/o Mark

手机号码：18588863686

地址：广东省广州市 白云区嘉禾街道 望岗西岭路14巷1号

If you don’t know how to shop by yourself, we had provided another article for you：How to shop on Taobao

Step2：Submit your product link and tracking number

After you buy the items from the sellers, you must send your product link and tracking number to Koopbuy by WhatsApp or Discord.

You may have the question：how to find the tracking number？Don’t worry, ask your seller, or check it by yourself. 

For example, if you shop on Taobao website, you can find the tracking numbers in order center. 

Firstly, find the portal about “my Taobao”, and then click the purchased goods.

Secondly, check your order list, you can find the order number and the logistics information.

Finally, click the button”check the logistics”, you can find the tracking number and copy it.

If you shop on Taobao App, you can also find the tracking numbers in order center. 

Firstly, find the button about “my Taobao”, and then click in my order.

Secondly, check your order list, you can find the text button：check the logistics，click it.

Finally, you can see the tracking number and copy it.

STEP 3 Koopbuy inspection and storage

Once the item has arrived to our warehouse, a series of quality inspection will be carried out and the photos will be taken for you to view them. We will contact you immediately if there are any problems.

STEP 4 Koopbuy packing and forwarding

Koopbuy will submit different orders into one parcel, help you to save the global shipping fee. We’ll let you know the weight of the package, and tell you about the the international freight.

STEP 5 Pay the international freight

You have to pay the international freight first, here is koopbuy’s PayPal payment information:

Receipt account: cenwanjin@163.com

Mobile number: +86 185 8886 3686

Please note that you must choose (family and friend) transfer when paying with PayPal, otherwise we will not be able to help you order, thank you!

STEP 6 Waiting for your package to arrive

We will send you the tracking number after send out for delivery, so that you can track your package ,be patient and waiting for your package to arrive.

1、Where is my order？

Where is my order？Has the seller delivered？Have the goods arrived？These problems seem to be related to order status.

Dear customers, before or after you choose koopbuy’s shopping agent service, you must get some questions, the most important thing is, where is my order now？

Don’t worry, koopbuy will tell you the status about your purchase order.

2、Purchase order status description

Generally, your purchase order gets several status below：

Status（Chinese）	Status（English）	Description
待确认	Confirmation pending	Koopbuy need to confirm information with you
待付款	Payment Pending	Order submitted and pending for payment, please complete the payment within 48 hours or it will be canceled automatically.
已采购	Purchased	The order has been purchased; waiting for delivery to Koopbuy’s warehouse.
运输中（国内）	Shipped (Local)	Seller has sent out items to Koopbuy’s warehouse.
已签收	Received	The order has arrived at Koopbuy’s warehouse; waiting for inspection
已质检	Inspected	A series of quality inspection will be carried out and the photos will be taken for you to view the items.
退款换货	Returned/Exchanged	If your items get any problem, Koopbuy will help you to return or exchange with the seller .
已打包	Packaged	Koopbuy will submit different orders into one parcel, help you to save the global shipping fee.
待支付国际运费	International delivery fee pending	Parcel submitted. Waiting for payment.
操作中	Processing	International shipping fee paid. Waiting for shipment from warehouse.
运输中（国际）	Shipped (International)	The item has been sent out.
确认收货	Confirmed Receipt	You have received the parcel.

3、Tracking your package（Local）

Before purchased, Koopbuy will send you a shopping list, waiting for you to confirm the information of items and amount.

After purchased, Koopbuy will update order numbers for you, you can contact the seller with order numbers, make sure they has sent out items to Koopbuy’s warehouse.

If you are buying directly, you can check the order number and logistics information yourself.

For example, if you shop on Taobao, you can find the order information in the order center.

Firstly, find the portal about “my Taobao”, and then click the purchased goods.

Secondly, check your order list, you can find the order number and the logistics information.

Finally, click the button”check the logistics”, you can track your package.

How to shop on Taobao by yourself, you can see another article：How to shop on Taobao

4、Tracking your package（International）

We’ve prepared another article to help you：Track your package

5、Frequently Asked Questions（FAQ）

Q：Can I modify my order after the order has been submitted?

A：The seller has not yet delivered items:We will negotiate with seller to modify.

The seller has delivered items:We cannot negotiate with seller to modify at this stage. If you adhere to replace, you can request returns service after items have arrived to our warehouse, and then resubmit the order to buy your modified options, but delivery fee caused in returning your previous items would need to be paid by you.

Q：Items have been ordered, how long will be delivered from seller?

A：Taobao, 1688, Pingduoduo or Weidian sellers will generally ship within 3 to 7 days.(except for part of the customized products and pre-order items) 

Q：How long does the Chinese domestic delivery take?

A：Koopbuy’s warehouse is located in Guangzhou, Guangdong. 

The lead time is usually:

2 to 4 business days for the Pearl River Delta region;

3 to 5 business days for the Yangtze River Delta region; 

and 7 business days for remote areas.

1、What is Taobao？

Taobao is one of the largest online markets in China, selling anything and everything you could possibly imagine. It’s been compared to Amazon on steroids. Do you know how to shop on Taobao？

Your friends keep showing off all the amazing and super cheap stuff they got on TaoBao, but you’ve yet to take the plunge. If you can’t read Chinese it can be a bit daunting, but don’t worry, this article how to shop on TaoBao guide will help you, so you can be a part of the shopping revolution.

Koopbuy is a trusted shopping agent help you to buy any items from China. Please join Koopbuy’s discord space, start your happy shopping journey.

2、Preparatory work

Working cell phone number: use to register a Taobao account

Credit/Debit card: pay for the orders, card types includelike American Express, Visa, Mastercard, Discover, Japan Credit Bureau, UnionPay, Diners Club

Koopbuy’s warehouse address: for receiving goods, so koopbuy team can send the goods for your country or region, here is koopbuy’s warehouse address:

Warehouse address(Chinese)	广东省广州市 白云区嘉禾街道 望岗西岭路14巷1号
Recipient	(your name)c/o Markfor example, your name is John, you can sign it (John)c/o Mark
Number	+86 18588863686

3、Shop on Taobao-website

STEP1：Enter Taobao website

Open Taobao website https://www.taobao.com/, change the country or region to global in the upper left corner.

This step is important, otherwise you cannot pay in foreign currency.

STEP2：Register Taobao account

Find the text button”免费注册free register”, click it, prepare to register a Taobao account.

First of all, you can change the language to English register yourself easily.

Secondly, select the country to which your phone number belongs, then enter your working cell phone number.

Thirdly, click the text button”Request Verification Code”, waiting for the verification code and fill in the blanks.

Finally, click the button”Agree and Register”, wait a few seconds to successfully register a Taobao account.

STEP3：Login in

Find the text button”亲，请登录login in”, click it, prepare to login in Taobao, use your newly registered Taobao account.

If you’ve registered before, just log in.

First of all, you can change the login mode to SMS login.

Secondly, select the country to which your phone number belongs, then enter your working cell phone number in the blanks.

Thirdly, click the text button”获取验证码Request Verification Code”, waiting for the verification code and fill in the blanks.

Finally, click the button”登录login in”, you have successfully logged in to Taobao, get ready to have fun shopping.

STEP4：Shop on Taobao

You can find any goods by the search box, for example, if i want to buy some shoes, i can input “shoes” in the search box, then click the “搜索 Search button”, Taobao will show me the goods about “shoes”.

As you can see, we have a lot of shoes to choose from on the search results page, you can browse to select one of the items, then click on its image to enter the purchase.

STEP5：Select and buy

In the Product details page, you can view the details of the product, if you like it, you can chose the color/classification颜色分类 and size尺码, and buy it now or add to cart.

STEP6：Add Koopbuy’s warehouse address

You must Add Koopbuy’s warehouse address for receiving goods, so koopbuy team can send the goods for your country or region, here is koopbuy’s warehouse address:

Warehouse address(Chinese)	广东省广州市 白云区嘉禾街道 望岗西岭路14巷1号
Recipient	(your name)c/o Markfor example, your name is John, you can sign it (John)c/o Mark
Number	+86 18588863686

This step is a hassle, but once you set it up, you don’t have to bother anymore,.After you click Buy, you will be presented with an item confirmation page where you will need to enter the warehouse address.

If you had been set it up, just choose it, if you don’t, use new address使用新地址.

Click the text button”使用新地址use new address”, then copy our warehouse address and fill it in the blanks.

Please remember to use the address in Chinese, otherwise the delivery staff will not recognize the address.

In this step, it’s hard to choose the address information about city and district, don’t worry, we will teach you how to choose step by step, okay.

STEP7：Submit order

After filling in the shipping address, check your order one last time, mainly color, size and quantity.

Choose Foreign currency payment外币, that is important, otherwise you may not pay successfully, and then submit order.

STEP8：Pay for the order

After you submit the order, you must to pay for the order.

First of all, you can change currency of payment, for example, you can change the currency to EUR(€) or USD($).

Secondly, select your Credit/Debit Card or enter your new card information.

Finally, check the order amount and pay for the order.

Congratulations on your success in Taobao shopping！Wait for the merchant to deliver the goods to Koopbuy’s warehouse.

4、Shop on Taobao-App

STEP1：Download Taobao App

You need to download the Taobao App from an app market, such as appstore, type in taobao to find it and download.

Then open it and credit the botton”My taotao我的淘宝”, and open the login screen. If you get a Taobao account, just login it, otherwise, create a new account.

STEP2：Register Taobao account

Find the text button”立即注册free register”, click it, prepare to register a Taobao account.

First of all, click and select the country to which your phone number belongs.

Secondly, enter your working cell phone number.

Thirdly, tick the boxes and click the button”免费注册”.

Finally, waiting for the verification code and fill in the blanks, wait a few seconds to successfully register a Taobao account.

STEP3：Login in Taobao

If you’ve registered before, just log in.

First of all, you can change the login mode to SMS login.

Secondly, select the country to which your phone number belongs.

Thirdly, enter your working cell phone number in the blanks and click the button”登录login in”.

Finally, waiting for the verification code and fill in the blanks, you have successfully logged in to Taobao, get ready to have fun shopping.

STEP4：Change the country or region to global

Before shop on Taobao, you have to change the country or region to global，this step is important, otherwise you cannot pay in foreign currency.

Firstly, credit the botton”My taotao我的淘宝”, and find the”设置setting”botton,then click it.

Secondly, find the”通用general”botton, then click it too.

Thirdly, find the”国家/地区country or region”botton, click it again.

Finally, change the country or region to global, and confirm it.

STEP5：Shop on Taobao

You can find any goods by the search box, for example, if you want to buy some shoes, you can input “shoes” in the search box, then click the “搜索 Search”button, Taobao will show me the goods about “shoes”.

As you can see, we have a lot of shoes to choose from on the search results page, you can browse to select one of the items, then click on its image to enter the purchase.

STEP6：Select and add to cart

In the Product details page, you can view the details of the product, if you like it, you can chose the color/classification颜色分类 and size尺码, and buy it now or add to cart.

It is recommended that you add them all to the shopping cart and then you can pay together for more convenience.

After selecting several items, find the cart button and prepare to pay.

STEP7：Add Koopbuy’s warehouse address

You must Add Koopbuy’s warehouse address for receiving goods, so koopbuy team can send the goods for your country or region.

In the App, you can copy the entire address to add intelligently.

Firstly, copy the warehouse address below:

收件人：(your name)c/o Mark

手机号码：18588863686

地址：广东省广州市 白云区嘉禾街道 望岗西岭路14巷1号

Secondly, Click the text button”使用新地址use new address”, then find the blanks about”Intelligent filling”,then click it.

Thirdly, copy and paste the Koopbuy’s warehouse address, then Paste and identify.

Finally, the app will fill in the address intelligently and save it.

STEP8：Pay for the order

After you add Koopbuy’s warehouse address, you can pay for the order.

First of all, you can select the payment method, credit card is recommended.

Secondly, select your Credit/Debit Card or enter your new card information.

Finally, check the order amount and pay for the order.

Congratulations on your success in Taobao shopping！Wait for the merchant to deliver the goods to Koopbuy’s warehouse.

5、After Shop on Taobao

Step1：Order inquiry

Make sure the seller had delivered the items to Koopbuy’s warehouse, if you don’t know how to check the order, please read this article:Order inquiry instructions

Step2：Pay the international freight

Once the item has arrived to our warehouse, a series of quality inspection will be carried out and the photos will be taken for you to view them. 

Koopbuy will submit different orders into one parcel, help you to save the global shipping fee. We’ll let you know the weight of the package, and tell you about the the international freight.

For more process description, please read this article:Forwarding

Disclaimer about purchasing agent

All products available for shopping agent service displayed on Koopbuy are products retrieved from third-party shopping platforms, the products are not directly sold by Koopbuy.

Thus, in case of any infringement issue involved by the aforesaid products, all liabilities incurred shall be borne by the corresponding sellers on the third-party platform while Koobbuy will not undertake any relevant, collateral or joint liability.

Classification	Specification
1. Sensitive goods:	Contains sensitive items such as essential oils, care solutions, lubricants, batteries, glues, etc. In order to ensure your normal delivery, we will remove them for you.
2.Customs policy:	Products containing brands, large amounts of liquids/powders, electrically charged goods, food/medicines, etc. may be restricted by customs policies and pose certain shipping risks. This site is not responsible for customs clearance and related legal liability if there are consequences due to the above risks
3. Unable to professionally inspect the goods:	If you purchase electrical appliances, brand products, tickets, cards, models, etc., we will not be able to conduct professional inspections (quality, authenticity, completeness, etc.) for the products you ordered; the quality inspector can only inspect them during acceptance Whether the appearance of the product is intact and whether the accessories are complete, but it is impossible to turn on the product to check whether there are quality problems.
4. Easily damaged items:	Contains ceramic/glass products, irregular-shaped products (wiper blades, car fenders, etc.). The products are tossed many times during transportation, which may cause the products to be worn or broken. Please purchase with caution. We guarantee the integrity of the product before shipment. However, if the product is damaged during delivery and is determined to be fragile by the logistics, you will be responsible for the resulting loss.
5. Customized products:	If the order you submit is a customized product, it is recommended that you negotiate with the merchant. Order this item according to your ideas and creativity. After successful negotiation with the merchant, you will be required to provide the Wangwang, contact information or password to contact the merchant. We are unable to conduct professional inspections for this type of product, and you will be responsible for any resulting losses.
6. Deposit form:	Due to the regulations of Taobao sellers, the deposit cannot be canceled after the auction. At the same time, you need to follow the information released by the seller to make up the balance, and the goods can be shipped after making up the payment. If the balance is not paid by the due date, the deposit will not be refunded.
7. The seller has low reputation:	It is recommended that you choose a store with a store reputation of more than three hearts and pay a Taobao deposit to purchase goods. Stores with low merchant reputation and that have not paid insurance may have disputes such as sellers not delivering goods, false delivery, after-sales, rights protection, etc. The resulting losses must be borne by you.
8. “CD” and “figure” products:	Since “CD” and “hand-made” products have high collection value, in order not to affect the user’s collection, the inspection standard for such products is to inspect the goods without opening the plastic bag, and can only inspect whether the appearance is damaged and whether the interior is damaged. The details of the package cannot be verified specifically, and the resulting risks must be borne by you.
If the order you submit involves the above risks, we will regard you as having read and accepted the above terms. Please be sure to read them carefully. koopbuy reserves all rights of interpretation!

Disclaimer about international logistics

1. No compensation will be provided for package lost due to force majeure such as war or natural disasters.

2. If the items sent violate the prohibition or restriction regulations, no compensation will be paid if they are confiscated by the competent authority or dealt with in accordance with relevant laws and regulations;

3. If the package is intact and has no trace of disassembly when delivered, and the weight has not been reduced, but the internal parts are missing or damaged, no compensation will be provided;

4. If the package track shows that it has not been properly delivered, and the logistics provider’s inquiry confirms that the package has been confiscated by customs, the logistics provider’s inquiry will prevail and no compensation will be paid;

5. No compensation will be given if the package is lost or the contents are short due to the customer’s responsibility or the items being sent;

6. No compensation will be given if the customer fails to inquire or make a claim for compensation from the date of handing in the package to the expiration of the inquiry period;

7. No compensation will be given if international package is detained, confiscated or destroyed by the country of destination in accordance with its domestic laws.

The final interpretation right of the above content belongs to koopbuy platform, thank you for your understanding.