【Logistics Price Adjustment】Price Adjustment Notice

Dear Koopbuy User,

Greetings! Due to the new tariff policy officially implemented by the European Union effective July 1, 2026, shipping rates for all EU routes operated by Koopbuy will be adjusted (new rates include taxes):

✅ Europe DHL Line

✅EU DHL Line-E

✅Europe DPD Line-F

✅EU DHL Line-F

✅EU DPD Line-T

Koopbuy always puts user experience and affordable prices first. After careful consideration, the shipping rates for the above five routes will be adjusted starting from 09:00 Beijing Time (GMT+8) on June 22, 2026.

Thank you for your understanding and support!
June 22, 2026

【Logistics Price Adjustment】Price Adjustment Notice

Dear Koopbuy Users,

Our logistics partner has informed us that, due to a decline in international transportation costs, the shipping rates for the following routes operated by Koopbuy will be adjusted:

  • UK RM Line
  • UK RM Line-F
  • UK RM Line-E
  • UK RM Line-T

Koopbuy always places user experience and benefits as our top priority. After careful consideration, we will adjust the shipping rates for the above four routes effective from 09:00 (GMT+8) on June 22, 2026. If your shipment is dispatched before this time, the original rates will remain unchanged.

Thank you for your understanding and support!

Koopbuy Team
June 20, 2026

Important Notice: EU to Abolish Tariff Exemption for Parcels Under €150

Dear Koopbuy User,

Greetings! We have been notified by our logistics partners that the European Union will officially implement a new tariff policy effective July 1, 2026, abolishing the current customs duty exemption for parcels valued under €150. The key provisions and impacts of the new regulation are as follows:

I. New Tariff Calculation Rules (Applicable to parcels entering the EU on or after July 1, 2026)

  1. Basis of Calculation: Tariffs will be determined solely by the product’s 6-digit HS code, categorized by product type—not by the number of parcels or quantity of items.
  2. Tariff Rate: A fixed tariff of €3 will be charged per distinct HS code category.
  3. Stacking Rules:

For multiple identical items with the same HS code within a single parcel, the €3 tariff will be charged only once.

For parcels containing multiple different HS code categories, the tariff will be stacked cumulatively based on the number of categories.

  1. Calculation Examples:

Parcel containing only T-shirts (single HS code) → Tariff = €3

Parcel containing T-shirts + Shoes (two different HS codes) → Total tariff = €6

II. Tariff Payment Instructions

  1. Postal or Express Shipping Lines: The €3 tariff per HS code category will be borne by the recipient (you).
  2. Duty-Free Shipping Lines: Logistics providers plan to begin pre-collecting tariffs on parcels submitted from June 22, 2026, at the fixed rate of €3 per distinct HS code category.

III. Special Recommendations

Given that the tax reform is imminent, if you have any parcels destined for the EU that you plan to ship in the near future, we strongly advise submitting them as early as possible to avoid the new tariffs and any potential subsequent shipping cost increases. Additionally, parcels already submitted that enter an EU country after July 1, 2026, will also be subject to the applicable tariffs.

Reminders:

1.Provisional EU tariffs, once levied, are non-refundable, non-adjustable, and no customs duty receipts will be provided.

2.For parcels sent to countries such as France, Romania, Italy, etc., local customs may impose additional tariffs. The specific amount will be based on the customs duty receipt issued by the local authorities.

If you have any questions, please feel free to contact our customer service team. Thank you for your understanding and support!

Koopbuy Team
June 20, 2026

International Workers’ Day Holiday Notice

Dear Koopbuy User,

Due to the statutory public holiday for International Workers’ Day, the Koopbuy warehouse will be closed for 4 days from Thursday, April 30 to Sunday, May 3.

The warehouse will resume operations on Monday, May 4 (Beijing Time, UTC+8).

During the holiday period, the warehouse will not be able to process parcels, so we may not be able to reply to your messages in a timely manner.

We sincerely apologize for any inconvenience this may cause you!

For parcels that have already been shipped, you can track them at the following website:
https://koopbuy.com/track/

If you have any urgent issues, please contact Markham via WhatsApp: +8615767506642

Best regards,
Koopbuy Team
April 24, 2026

【Logistics Price Adjustment】Price Adjustment Notice

Dear Koopbuy User,

We have been informed by our logistics providers that due to the ongoing situation in the Middle East, tight air freight capacity, and continuously rising fuel surcharges imposed by airlines, transportation costs continue to climb.

As a result, shipping rates for the following routes operated by Koopbuy will be adjusted:
✅ Europe DHL Line
✅ Europe DPD Line
✅ UK RM Line

Koopbuy always prioritizes user experience and affordable pricing. After careful consideration, rates for the above three routes will be adjusted effective from 09:00 Beijing Time (GMT+8) on April 27, 2026. Orders shipped before this date will still be charged at the current rates.

Thank you all for your understanding and support!

Koopbuy Team
April 23, 2026

【Logistics Price Adjustment】Price Adjustment Notice

Dear Koopbuy User,

We have received a notification from our logistics partners that due to the volatile situation in the Middle East, tight air freight capacity, and rising fuel surcharges imposed by airlines, shipping costs continue to increase. As a result, estimated delivery times may also experience varying degrees of delay.

Consequently, shipping rates for the following routes operated by Koopbuy will be adjusted:

✅ US USPS Line
✅ Europe DHL Line
✅ Europe DPD Line
✅ UK RM Line

At Koopbuy, we always prioritize user experience and affordable pricing. After careful consideration, shipping rates for the three routes mentioned above will be adjusted starting from March 23, 2026, at 09:00 Beijing Time (GMT+8). Orders shipped before this date will still be charged according to the current rates.

Thank you for your understanding and support!

Koopbuy Team
March 19, 2026

【Logistics Price Adjustment】Price Adjustment Notice

Dear Koopbuy User,

We have been notified by our logistics partners of adjustments in shipping costs. As a result, the shipping rates for the following routes operated by Koopbuy will be updated:

  • Europe DHL Line
  • Europe DPD Line
  • UK RM Line

At Koopbuy, we always prioritize user experience and affordable pricing. After careful consideration, the shipping rates for the above three routes will be adjusted starting from 09:00 Beijing Time (GMT+8) on March 16, 2026. Orders shipped before this date will remain subject to the current rates.

Thank you for your understanding and support!

Koopbuy Team
March 14, 2026

 3rd Anniversary — Super Rewards Are Here! 

Dear Koopbuy User,

Thank you for your continued support and trust. Koopbuy has been shipping with you for 3 years! ❤️
To celebrate this milestone, we have prepared three special bonus packages for you. Join us in celebrating our 3rd Anniversary! 🎁🎁🎁

🎁 Event 1: Claim a Shipping Voucher Pack with Your Agent Order
Spend $100 or more on a single agent order, and receive 1 x $10 Shipping Voucher.
📌 Each user can claim the voucher pack only once. Vouchers are valid until 00:00 on May 8, 2026.

🤝 Event 2: Invite New Users and Share 16% Shipping Discounts
During the event, create your Koopbuy invitation link on Discord. Invite new users to make their first shipment, and they will enjoy an 8% shipping discount, while you receive an 8% commission on that package.
⏰ Deadline: 00:00 on May 8, 2026

🎂 Event 3: Birthday Exclusive Shipping Voucher
Users who have shipped with Koopbuy for over one year can place a shipping order during their birthday month to receive a 10% shipping discount voucher.
💡 Note: Each account can claim this once per year and it cannot be combined with other promotions.

🔹 Koopbuy reserves the right of final interpretation for this event.

[Announcement] Service Schedule During 2026 Spring Festival Holiday

Dear Koopbuy User,
As the Year of the Horse 2026 approaches, the Koopbuy team extends our warmest Spring Festival greetings to you and your family. We wish you a joyful Spring Festival, good luck in all your endeavors, and good health!

Our service arrangements during the Spring Festival holiday are as follows: Spring Festival Holiday: February 12, 2026 – February 22, 2026 (Beijing Time) Official Return to Work: February 23, 2026, 09:00 (Beijing Time)

For items arriving at the warehouse after February 10, only QC and return/exchange services will be available; international shipping orders cannot be submitted. During the holiday, there will be no staff on duty. Please visit https://koopbuy.com/track/ to check your parcel transit status.
For special circumstances, please contact Markham via WhatsApp at +8615767506642

We sincerely apologize for any inconvenience caused by our holiday service arrangements. Thank you
for your continued support and understanding of Koopbuy!

Wishing you and your family a happy Lunar New Year, good health, prosperity, and all the best in the Year of the Horse!

Koopbuy Team
February 1, 2026

【Logistics Price Adjustment】Price Adjustment Notice

Dear Koopbuy Users,

We have received notice from our logistics partner that due to a decrease in international shipping costs, the shipping rates for the following routes operated by Koopbuy will be updated:

  • Europe DHL Line
  • Europe DPD Line
  • UK RM Line

Koopbuy always prioritizes user experience and benefits. After careful consideration, we will adjust the shipping rates for the above three routes effective from 09:00 Beijing Time (GMT+8) on December 22, 2025. If your package is shipped before this time, the current rates will remain unchanged.

Thank you for your understanding and support! @everyone

The Koopbuy Team
December 20, 2025